​

Privacy Policy – Twist IT

​

At Twist IT, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you interact with us through our website and services.

​

1. Information We Collect

​

We may collect:

• Personal details you provide (such as name, email, phone number, or company information when you fill out forms, request support, or subscribe to updates).

• Technical information (such as IP address, browser type, and website usage data) to help us improve our website and services.

• ​

2. How We Use Your Information

​

We use your information to:

• Respond to enquiries, provide support, and deliver our IT and technology services.

• Improve our website, products, and communications.

• Comply with legal and regulatory requirements in New Zealand.

​

3. Sharing Your Information

​

We do not sell or rent your personal information. We may share information only with:

• Trusted service providers who help us deliver our services.

• Legal authorities, if required by law.

​​

4. Security and Storage

​

We take reasonable steps to keep your personal information secure and protect it from loss, misuse, or unauthorised access. Your data is stored in line with New Zealand’s Privacy Act 2020.

​

5. Your Rights

​

You have the right to access and correct your personal information. To make a request, please contact us at:
accounts@twist.nz

​

6. Changes to This Policy

​

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

​

​